8kbb Privacy Policy

This Privacy Policy ("Policy") applies to the 8kbb platform and all related services. This Policy describes how 8kbb ("we", "our", "platform") collects, uses, stores, and protects your personal information. By using our website or services, you are considered to have accepted the terms of this Privacy Policy.

8kbb operates as a trusted and secure online entertainment platform for users in Bangladesh. The privacy of your personal information is our highest priority. We are committed to never selling your information to third parties or sharing it without authorization.

1.1 Information You Provide Directly

• Name, date of birth, and identity details provided at registration
• Email address and contact details
• Payment information related to bKash, Nagad, Rocket, Upay, or bank accounts
• Documents provided for identity verification (national ID or equivalent)
• The content of communications you send to customer support

1.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and device model
• Your activity and navigation history on the platform
• Information collected through cookies and similar tracking technologies
• Login time, session duration, and usage patterns

1.3 Transaction Information

• Deposit and withdrawal history
• Gaming activity and betting history
• Records of bonus and promotion usage

8kbb never sells your personal information. However, in certain limited circumstances we may share your information with the following parties:

3.1 Service Providers

We use trusted third-party services for payment processing (including bKash, Nagad, Rocket, Upay), technical infrastructure, identity verification, and customer support. These partner organizations may only use the information for specified purposes and are required to follow the same standard of privacy protection.

3.2 Game Software Providers

Information may be shared as necessary with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Microgaming, Ezugi, and NetEnt to ensure the gaming experience.

3.3 Legal Obligations

We may be required to disclose information under court orders, lawful investigations, or requests from authorities under applicable law. This includes reports required under anti-money laundering (AML) or counter-terrorism financing (CTF) laws.

3.4 Business Transfers

If 8kbb undergoes any business restructuring, merger, or asset transfer, your information may be part of that process. Users will be notified in advance in such cases.

The 8kbb website uses cookies and similar technologies that store small data files in your browser. Cookies make our platform more functional and user-friendly.

4.1 Essential Cookies

These cookies are essential for the website to operate. Without them, login, session management, and security features do not work properly. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferences (language, display settings) and to provide a personalized experience.

4.3 Analytical Cookies

Anonymous usage statistics are collected to understand how users use our platform and to improve our services.

You can disable cookies by changing your browser settings, but this may limit some functionality of the platform.

  Important: No digital system is completely impenetrable. We therefore ask you to use a strong password, keep your login details private, and end your session after logging in from an unfamiliar device.

8kbb retains your personal information only for as long as necessary. Retention periods are determined according to the following policies:

• Active account information: Retained for as long as the account is active.
• Transaction records: Retained for a defined period after account closure to meet legal and regulatory obligations.
• Verification documents: Identity verification records are retained in accordance with applicable regulations.
• Customer support communications: Retained for a reasonable period after the issue is resolved.
• Marketing preferences: Until consent is withdrawn.

After the required period, data is securely deleted or anonymized.

7.1 Right of Access

You have the right to view the personal information stored in your account and to receive a copy. This request can be made to our support team.

7.2 Data Correction

You have the right to request correction of any inaccuracies or incomplete information in your data. Providing accurate information is also important for the security of your account.

7.3 Data Deletion

In certain circumstances you may request deletion of your information. However, this right may be limited in cases of legal obligations or ongoing disputes.

7.4 Marketing Communications

You have the option to opt out of promotional communications at any time. This can be done through account settings or via the support team.

7.5 Filing a Complaint

If you have any concerns or complaints about how your information is handled, please contact our support team. We will resolve your complaint within a reasonable time.

8kbb is a platform strictly prohibited for anyone under the age of 21. We do not intentionally collect any personal information from minors.

Age verification is mandatory at registration. If we learn that a person under the age of 21 has registered on our platform, that account will be closed immediately and the associated information will be deleted.

If you believe that a minor has opened an account on our platform, please notify our support team immediately.

The 8kbb platform may have connections to providers such as game suppliers or payment gateways. These third parties have their own privacy policies and we are not responsible for their practices.

We contractually ensure with all our providers that they comply with applicable data protection standards and use your information only for the specified purposes.

8kbb reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you in the following ways:

• Through a notification within the platform
• By sending an email notification
• By updating the "Last updated" date at the top of this page

Continued use of the platform after a policy change will be taken to mean that you have accepted the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We treat all privacy-related requests with the highest importance and are committed to responding within a reasonable time. For more information you can also visit our FAQ page or Responsible Gaming page.